Contact Us
Business hours are Monday - Thursday, 9am - 5pm pst. Friday’s will be used to respond to emails, pack orders, and prepare for the upcoming week. If there are any questions or concerns regarding your order or a general inquiry, please fill out the for below, along with order number and we will respond during business hrs, within 24hrs.
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ORDER PROCESSING
PLEASE allow 7 to 10 BUSINESS days for order to process and ship. Weekends ARE NOT business days. Orders placed on Saturday and Sunday, will be processed the following business day, Monday. **IF THERE ARE ANY DELAYS ON BEHALF OF PLUSH, YOU WILL BE NOTIFIED VIA EMAIL. DELAYS WITH ANY MAILING SERVICE, IS OUT OF OUR HANDS.**
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SHIPPING
We DO NOT ship out anything on Friday's or Saturday's. We DO NOT ship on holidays UPS/USPS are closed on, which are: Christmas, Independence Day, Labor Day, MLK Birthday, Memorial Day, New Year’s Day, Presidents’ Day, Thanksgiving Day, and Veterans Day.